Overview

The Ytel API compliments the Ytel Application with features used to facilitate and streamline communications with your customers. Connect with your customers wherever they want to engage with you.

Our REST API is thoroughly documented and easy to get started with. Example requests and responses can be found for multiple programming languages and frameworks in our API Reference Library. If you’d like to test drive our API first, they can be accessed using Postman:

If you’re ready to dive in, our complete API Reference Library can be accessed here:

• API Reference Library
  • Contact Platform as a Service (CPaaS) API
    • Authentication
  • Contact Center as a Service (CCaaS) API
    • Agent API
    • Non-Agent API