Agent Performance

The Agent Performance Report shows agent statistics.

Alt text

Agent Performance Report (click to expand)

  1. Start Date: Start date for the data to display in the report.
  2. End Date: End date for the data to display in the report.
  3. Agent: Agent(s) you’d like to report on.
  4. Submit: Runs the report using the criteria you entered.
  5. Show Columns: Show or hide columns in your report view.
  6. Export: Export your report data to CSV.