Toll Free Verified Sender

In order to use a Toll Free number for sending SMS messages, carriers require that you complete a verification process.

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Toll-Free Verified Sender (click to expand)

Complete the following form fields to submit a number for verification:

  1. Business Information: Enter the business name and address for the entity that will use the toll free number.
  2. Contact Information: Enter contact information for the point of contact of this toll free number.
  3. Toll-Free Sender Information:
    1. Number to Submit: Select the numbers to include in the verification.
    2. Use Case Summary: Provide a summary of how these toll free numbers will be used.
    3. Opt-In Summary: Provide a summary of the opt-in process you will use.
    4. Opt-In Screenshot URL: URL to a screenshot of your opt-in page.
    5. Advertising a Service/Product: Indicate if you will be advertising a service or product with these numbers.
    6. Is This New Traffic: Indicate if you’ve had this type of traffic elsewhere using a short code or 10 DLC before moving it over to a Toll Free number. If not, then it is considered new traffic.
    7. MMS Required: Check if MMS messaging will be required for these numbers.
    8. Number Published Location: If applicable, provide information on where the numbers will be published and findable by consumers.
    9. Privacy Page, Terms & Conditions URL: Link to your business’ privacy and terms & conditions page.
    10. Calls to Action in Messaging: The call to action phrases used in your marketing to get a consumer to engage.
    11. Message Samples: Provide at least two samples of messaging used with these numbers. Additional message samples can be added by clicking the Add Message Samples button.