Agent - Added two new columns, callerid and type, to the Outbound log.
Agent - Fixed a bug where the agent password was not saving in the new User interface.
Agents - Added a "View More" option to display additional fields including email and voicemail
API Numbers - Added a field in the Ytel API Numbers for Outbound CallerID usage for the past 30 days
Custom Fields - Ytel CUSTOM: Hide the "Cost" column on lists
Dashboard - Added the ability to force agents into queues through the admin dashboard
Dashboard - Choose report display options for YCC does not include inbound only from the filter selection
Default Preview Dial- on New UI when enable it will still show disable
Inbound notifications - The inbound notification can now be set to a custom audio file and can be set to be continuous or repeated ring.
Lead - Added help text associated with lead logs.
Lead - Added one new column, called number, to the Inbound Log.
Non Agent API - Added a DNC flag check to the update_lead API when you pass in dnc_check=Y
Numbers - Fixed a bug with the in group numbers section where clicking on edit number was erring
Reordered the Ytel API Numbers to move “Route” column in front of “Destination”
Reports - Added the ability to truncated Lead phone numbers in Export Calls Report
Reports - Fixed a bug on the team performance detail report where agent data was displaying in multiple teams.
Switched the hot keys: CTRL Enter will return to the next line and ENTER will send your chat message. We added auto-scroll on a new message, Super Admins permissions were updated. You can now resize the chat window.
Updated Campaign Caller ID to show regardless of what interface it is saved in.