Ytel API

Successfully add SMS, Voice, Contacts & Workflow capabilities into your application without any telecommunications experience

Get Started    Documentation
added

Enrollment Features Added

Posted by Matt Grofsky 5 days ago
  • Added the ability to set a per-minute rate for enrolling contacts into the workflow
    • Will show up on a new page for scheduled jobs. Once they have started running they will display on the run history page.
    • Scheduled Enrollment jobs can be paused but if they are activated after the enrollment date time they will not run.
  • Added options for starting the enrollment job manually or scheduling it to enroll contacts on a specific date and time.
improved

Campaign and Workflow UI Improvements

Posted by Matt Grofsky 5 days ago
  • Default the time zone picker for scheduled enrollment to the last used time zone.
  • Show number of contacts to be enrolled when selecting options to enroll based on filters (Previously it just said all or your contacts now it says the exact number).
  • Added the contact count and paging to the bottom of the contacts page.
  • Moved the Workflow Log link from the contact home page to contact edit and renamed it Workflow History.
  • Updated all links to support docs to use the support.ytel.com domain.
improved

YCC WebRTC Upate

Posted by Matt Grofsky 5 days ago

WebRTC has been updated inside the Agent interface and includes support for Chrome 87, Safari and iOS.

fixed

Error fixed in the SMS Status Callback

Posted by Matt Grofsky 20 days ago

We fixed a bug that was occurring in the CallbackStatus for the SMS API.

fixed

Platform Bug Fixes

Posted by Matt Grofsky 20 days ago

Fixed an issue with being able to SSO into sub-accounts (still working on fixing a different problem with accessing the user's page in a sub-account)

added

WorkFlow negative condition comparison

Posted by Matt Grofsky 20 days ago

Added the ability to use negative conditions in Workflow (Does not contain, Does not contain one of, Does not equal, Does not equal one of, Does not exist)

added

Enroll ALL Contacts into a Workflow

Posted by Matt Grofsky 26 days ago

Added a feature for enrolling ALL contacts (or all contacts that match a filter) when there are more than the current page size. (example, I want to add all 20,000 of my contacts to a workflow in a single batch)

improved

YCC Updates

Posted by Matt Grofsky 26 days ago
  • Applying the bug fix for answering machine status call count to all accounts.
    • Pushing an update for purchasing tollfree numbers via the YCC UI.
added

YCC Disposition URL variable Added

Posted by Matt Grofsky about a month ago

You can now include the called count in your YCC disposition URL.

fixed

Fixes for the Week of 2020-09-28

Posted by Matt Grofsky about a month ago
  • Fixed a display issue with auto-payments in the UI.
  • Fixed a bug where text area controls in the template and workflow sections were only clickable on the upper left hand corner. Now the entire control is clickable.
  • Variables in inbox templates are now replaced correctly. This broke when we changed the format of variables and allowed default values.