Ytel API

Successfully add SMS, Voice, Contacts & Workflow capabilities into your application without any telecommunications experience

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added

Ytel Product Updates

Posted by Matt Grofsky 11 days ago

The below features have been added or improved in the Ytel Product Platform:

YCC Product Updates

Posted by Matt Grofsky about a month ago
  • Updated the Outbound Summary report to display a graph representation of data as well as the log file.
  • Smoothed the ability to search for a new lead after previously searching for a lead.
  • Updated the headers on the Agent Performance report.
  • Updated Advanced List Roles when filtering and looking for statuses.
  • Updated column alignment on the Agent Time Details report.
improved

YCC Product Updates

Posted by Matt Grofsky about a month ago

We have updated the following reports with a visual graph report in addition to the text-only data reports.

added

Ytel Product Updates

Posted by Matt Grofsky about a month ago
  • 🔀 We now have the ability to collect the DTMF digits off of a phase call and utilize those digits. You can also detect the completed call status to be used for the next action.
  • node#.callstatus is the variable for collecting/using the call status
  • node#.DTMF is the variable for collecting/using the call status.
added

New Workflow Node Added

Posted by Matt Grofsky about a month ago

Workflow Node: Starts a new workflow. This will carry forward any variables used by this campaign.

fixed

DTMF Digit Passing on Timeout <Gather>

Posted by Matt Grofsky 2 months ago

A bug was fixed where the DTMF digit in the InboundXML <Gather> tag would not trigger when the timeout occurred.

added

New Workflow Node Added

Posted by Matt Grofsky 2 months ago

A new workflow node called Computation has been added.

fixed

Play Audio & Record Call Endpoint Fixes

Posted by Matt Grofsky 2 months ago

We squashed a couple of bugs regarding the Play Audio & Record Call endpoints and they are now functioning as expected.

added

Asset API added

Posted by Matt Grofsky 2 months ago

Added the ability to upload and list assets hosted locally on the Ytel Ecosystem

YCC New Features and Fixes

Posted by Matt Grofsky 2 months ago
  • Added a new DNC list loader module.
  • Fixed a bug where the On-hold file prompt was not saving the name.
  • Fix a bug in number reputation and nuisance scoring where has no result it will no longer error.