WebRTC has been updated inside the Agent interface and includes support for Chrome 87, Safari and iOS.
We fixed a bug that was occurring in the CallbackStatus for the SMS API.
Fixed an issue with being able to SSO into sub-accounts (still working on fixing a different problem with accessing the user's page in a sub-account)
Added the ability to use negative conditions in Workflow (Does not contain, Does not contain one of, Does not equal, Does not equal one of, Does not exist)
Added a feature for enrolling ALL contacts (or all contacts that match a filter) when there are more than the current page size. (example, I want to add all 20,000 of my contacts to a workflow in a single batch)
You can now include the called count in your YCC disposition URL.