Manage

Numbers can easily be managed within the Ytel Application allowing you to update their assignment and routing, release numbers you no longer need, and transfer numbers between Ytel accounts and sub-accounts.

NOTE: Obtaining International Phone Numbers require approval. Inquire at [email protected]

1. Port Number: Port numbers you already own for SMS and Voice use within the Ytel Application.
2. Verify Number: Verify your non-Ytel number and use it to make outbound calls within our system.
3. Purchase Numbers: Purchase additional numbers if needed.
4. Actions: The Actions drop-down activates when at least one phone number is selected.
5. Show Columns: Show and hide columns displayed in your phone number list.
6. Export: Export your phone number list to CSV.
7. Row Selection: Select single or multiple rows to perform actions on them.
8. Short Codes: Short Codes are 5 and 6-digit SMS numbers used by businesses to send and receive text messages at high volume. Without Short Codes, sending high-volume messages from a Number can raise suspicion with carriers causing them to block your messaging activity.

Number Configuration

Clicking a number in your numbers list view will open its configuration page. Both voice and SMS features of a number have their own configuration, but are very similar in use.

Inbound Voice Settings

1. Friendly Name: This is the human-readable name of the number used across the Ytel platform.
2. Voice Request URL: When a call comes in Ytel can send a request to a URL that contains Voice InboundXML . The URL placed here should point to an XML file containing instructions on how to process the call.
3. Voice Fallback URL: This is a failover version of the previous URL in case the first one fails.
4. Hangup Callback URL: When an inbound call hangs up, the Ytel application can post relevant call information to your endpoint.

Inbound SMS Settings

1. SMS Request URL: URL to post SMS information to when an inbound SMS event occurs.
2. SMS Fallback URL: Failover URL version of the prior URL in case the first one fails.

Webphone Settings

1. Record All Webphone Calls: Enable or disable automatic webphone call recording.