Users

View and manage users and work groups for a given Ytel account. This settings page contains two tabs: Users, and Work Groups.

Users

On the user settings page you’ll find the following form elements:

1. Account: Select the account or subaccount you’d like to manage users for.
2. Create User: Click to create a new user.
3. Show Columns: Show and hide columns displayed in your user table.
4. Export: Export your list of users to CSV.
5. Row Actions: Delete users no longer needed.

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User Deletion

Please note that deleting a user is permanent.

Create User

1. First Name: First name for the new user.
2. Last Name: Last name for the new user.
3. Email: Email address for the new user.
4. Phone Number: Non-Ytel phone number for the new user.
5. Password/Confirm Password: Enter a password in both text boxes to ensure they match.
6. Select Roles: This controls what the user will have access to within the Ytel Application. Options are:
   1. Inbox
   2. Contacts
   3. Workflow
   4. Numbers
   5. Webphone
   6. Reporting
   7. Billing Admin
   8. Users & Accounts
   9. Assets
7. Assigned Account: The account the new user will be assigned to.