Ytel takes compliance very seriously. We do our best to provide you with the capability to create easy ways for your customers to opt-out of communications.



Please remember that you may only send out SMS messages to users who have opted in to your services. They must have a proper way to opt-out and you should adequately identify yourself if someone sends HELP to your number.


Compliance(Click to enlarge)

  1. Create a list of words that will opt someone out from communications and place them on an SMS DNC. You can decide to look for a single word or if the inbound phrase starts with the word.
  2. We allow you the capability to post a detected word inbound to the URL of your choice so that you can keep proper records on your side.
  3. Modify your current opt-out words and make changes to their settings.

What’s Next

API Overview