Changelog

Improved

Campaign and Workflow UI Improvements

  • Default the time zone picker for scheduled enrollment to the last used time zone.
  • Show number of contacts to be enrolled when selecting options to enroll based on filters (Previously it just said all or your contacts now it says the exact number).
  • Added the contact count and paging to the bottom of the contacts page.
  • Moved the Workflow Log link from the contact home page to contact edit and renamed it Workflow History.
  • Updated all links to support docs to use the support.ytel.com domain.
Improved

YCC WebRTC Update

WebRTC has been updated inside the Agent interface and includes support for Chrome 87, Safari and iOS.

Fixed

Platform Bug Fixes

Fixed an issue with being able to SSO into sub-accounts (still working on fixing a different problem with accessing the user's page in a sub-account)

Added

WorkFlow negative condition comparison

Added the ability to use negative conditions in Workflow (Does not contain, Does not contain one of, Does not equal, Does not equal one of, Does not exist)

Added

Enroll ALL Contacts into a Workflow

Added a feature for enrolling ALL contacts (or all contacts that match a filter) when there are more than the current page size. (example, I want to add all 20,000 of my contacts to a workflow in a single batch)

Improved

YCC Updates

  • Applying the bug fix for answering machine status call count to all accounts.
    • Pushing an update for purchasing tollfree numbers via the YCC UI.
Fixed

Fixes for the Week of 2020-09-28

  • Fixed a display issue with auto-payments in the UI.
  • Fixed a bug where text area controls in the template and workflow sections were only clickable on the upper left hand corner. Now the entire control is clickable.
  • Variables in inbox templates are now replaced correctly. This broke when we changed the format of variables and allowed default values.
Added

Workflow Enrollment (Runners) are here!

  • Adds the ability to add more than 100 contacts to a workflow.
  • When 10 or more contacts are added, we will schedule them to be added to the workflow at 1 per second. (Using the API, you can control the rate up to 5 per second with no lower limit)
  • Workflow status can be viewed on a new “Enrollment” page in the workflow section.