Changelog

In order to provide a better API experience, we have decided to move pointers for our API reference library to Postman at https://api-docs.ytel.com/

• Modifying the user experience for editing a contact to display a message to assist customers on what to do.
• Removed the truncation in the Phone Number field for managing numbers
• Added Additional Variables for the Carrier Lookup Node in workflow
• Cleaned up the drop downs on the purchase numbers, usage, manage numbers, sms log pages.
• Made some changes to enhance the asset picker in Workflow.
• Fixed Inbox to allow for a better mobile experience.
• Added a Simplified Call Node in Workflow.

Verified SMS is now in production.

Carrier Lookup was modified to include Network and Company.

We received a few support tickets regarding WorkFlow reporting having issues.

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message360.com domain deprecation

The message360.com domain will be discontinued on February 15, 2021. Please replace all domains referencing message360.com with ytel.com

• Added description field to AC-CID in API.
• Added x5 logs for changing agent ranks/grade for Inbound Agents, Agents Campaigns, Agent Inbound.
• You can now edit the name or description every time a List ID is cloned.
• Download List Logic was added - Faster experience
• Do not allow special characters or spaces for the "calltime id" when creating a new "call time".
• Removed posting data from webform 1 where it shared extraneous information.

Fixed a display bug in Inbox where the filters detached when scrolling down the list of conversations.

• Added a new asset picker to templates and workflow pages The asset picker is a convenient way to select from files that have been uploaded to the new asset section in Universe.
• Added an “Auto” option for selecting a rate in which to enroll contacts into Workflow. When “Auto” is selected the system will send out messages as fast as it can based on the number set configuration for the workflow.

• Added the ability to set a per-minute rate for enrolling contacts into the workflow
  • Will show up on a new page for scheduled jobs. Once they have started running they will display on the run history page.
  • Scheduled Enrollment jobs can be paused but if they are activated after the enrollment date time they will not run.
• Added options for starting the enrollment job manually or scheduling it to enroll contacts on a specific date and time.