Ytel API

Successfully add SMS, Voice, Contacts & Workflow capabilities into your application without any telecommunications experience

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improved

Better flow for creating advanced workflows

Posted by Matt Grofsky 10 months ago

Prompts the user for basic start node details for creating the workflow before redirecting to the advanced workflow viewer.

fixed

Ytel Contact Center Agent Update

Posted by Matt Grofsky 11 months ago

The Agent Interface is set to auto-deploy tonight with changes that allow agents to log back in even if they didn't log out correctly

improved

Return Key now sends a message in Inbox

Posted by Matt Grofsky 11 months ago

In inbox, hitting enter now sends an SMS. To add line breaks you can use ctrl-enter.

fixed

Advanced Workflows Fix

Posted by Matt Grofsky 11 months ago

Fixed issues with Advanced Workflows where changes would get lost if you clicked from one node to the next without saving the changes.

improved

Contacts functionality Updated

Posted by Matt Grofsky 11 months ago
Description
Added paging to the contacts section.
Now accounts with a lot of contacts can page past the previous limit of 10k.
Page size setting is saved in the browser and will persist when you come back.
added

Bulk archive contacts from the Contact section

Posted by Matt Grofsky 11 months ago

Moved the archive button to bulk options that appear when the checkbox next to a contact is selected.

improved

Ytel Product UI Updates

Posted by Matt Grofsky 11 months ago
Description
Added mask for authorization headers.
Added Phone Number to the variable insertion dropdown menu.
Lots of other minor bug fixes and improvements.
added

Start a Conversation when Adding a Contact

Posted by Matt Grofsky 11 months ago

You can now create a new contact and then immediately messaging them.

added

Callbacks/Webhooks added to Workflow

Posted by Matt Grofsky 11 months ago

To see it in action go to Workflow -> Callbacks