added
Ytel Product Updates
Posted by Matt Grofsky about 2 years ago
- 🔀 We now have the ability to collect the DTMF digits off of a phase call and utilize those digits. You can also detect the completed call status to be used for the next action.
- node#.callstatus is the variable for collecting/using the call status
- node#.DTMF is the variable for collecting/using the call status.
added
New Workflow Node Added
Posted by Matt Grofsky about 2 years ago
Workflow Node: Starts a new workflow. This will carry forward any variables used by this campaign.
fixed
DTMF Digit Passing on Timeout <Gather>
Posted by Matt Grofsky about 2 years ago
A bug was fixed where the DTMF digit in the InboundXML <Gather>
tag would not trigger when the timeout occurred.
added
New Workflow Node Added
Posted by Matt Grofsky about 2 years ago
A new workflow node called Computation has been added.
fixed
Play Audio & Record Call Endpoint Fixes
Posted by Matt Grofsky about 2 years ago
We squashed a couple of bugs regarding the Play Audio & Record Call endpoints and they are now functioning as expected.
added
Asset API added
Posted by Matt Grofsky about 2 years ago
Added the ability to upload and list assets hosted locally on the Ytel Ecosystem
YCC New Features and Fixes
Posted by Matt Grofsky about 2 years ago
- Added a new DNC list loader module.
- Fixed a bug where the On-hold file prompt was not saving the name.
- Fix a bug in number reputation and nuisance scoring where has no result it will no longer error.
YCC Product Updates
Posted by Matt Grofsky about 2 years ago
- Dashboard - Added the ability to force agents into queues through the admin dashboard
- Export Calls Report - Flashes Browsers
- Campaign Status List Report - Total displaying incorrectly and duplicate order number
- Reports - Added the ability to truncated Lead phone numbers in Export Calls Report update_lead API
- Statuses - Added a stationary header bar for Systemwide Statuses
- Agents - Added a "View More" option to display additional fields including email and voicemail
- Bug fix for ignoring number on sync for numbers who are not in a number set
- Fixed a payload Error - Number Reputation
- Fixed the reset lead-called-status for the list toggle not working
- After Hours Extension - Fixed not Saving in new UI
- Fixed Ytel API Number Sync Status Error
- Outbound Totals - Only pull in values during extended YCC-API view.
- Included new phone_numbers column in the truncate numbers call report
- Data Loader - Processing 52 Phone code reverting to US "1" in data list
- Removed the message360 domain references from legacy code base
added
Ytel Product Updates
Posted by Matt Grofsky about 2 years ago
Added the option for using negative conditions in contact sorting:
added
Ytel Product Updates
Posted by Matt Grofsky about 2 years ago
Added the ability to add begins with
logic key-phrases in addition to keywords
on Number Sets