Changelog

The below features have been added or improved in the Ytel Product Platform:

• Updated the Outbound Summary report to display a graph representation of data as well as the log file.
• Smoothed the ability to search for a new lead after previously searching for a lead.
• Updated the headers on the Agent Performance report.
• Updated Advanced List Roles when filtering and looking for statuses.
• Updated column alignment on the Agent Time Details report.

We have updated the following reports with a visual graph report in addition to the text-only data reports.

• 🔀 We now have the ability to collect the DTMF digits off of a phase call and utilize those digits. You can also detect the completed call status to be used for the next action.
• node#.callstatus is the variable for collecting/using the call status
• node#.DTMF is the variable for collecting/using the call status.

Workflow Node: Starts a new workflow. This will carry forward any variables used by this campaign.

A bug was fixed where the DTMF digit in the InboundXML <Gather> tag would not trigger when the timeout occurred.

A new workflow node called Computation has been added.

We squashed a couple of bugs regarding the Play Audio & Record Call endpoints and they are now functioning as expected.

Added the ability to upload and list assets hosted locally on the Ytel Ecosystem

• Added a new DNC list loader module.
• Fixed a bug where the On-hold file prompt was not saving the name.
• Fix a bug in number reputation and nuisance scoring where has no result it will no longer error.