ChangeLog

Fixed

Ytel Contact Center Agent Update

over 5 years ago by Matt Grofsky

The Agent Interface is set to auto-deploy tonight with changes that allow agents to log back in even if they didn't log out correctly

Improved

over 5 years ago by Matt Grofsky

In inbox, hitting enter now sends an SMS. To add line breaks you can use ctrl-enter.

Fixed

over 5 years ago by Matt Grofsky

Fixed issues with Advanced Workflows where changes would get lost if you clicked from one node to the next without saving the changes.

Improved

over 5 years ago by Matt Grofsky

Description
Added paging to the contacts section.
Now accounts with a lot of contacts can page past the previous limit of 10k.
Page size setting is saved in the browser and will persist when you come back.

Added

over 5 years ago by Matt Grofsky

Moved the archive button to bulk options that appear when the checkbox next to a contact is selected.

Improved

over 5 years ago by Matt Grofsky

Description
Added mask for authorization headers.
Added Phone Number to the variable insertion dropdown menu.
Lots of other minor bug fixes and improvements.

Added

over 5 years ago by Matt Grofsky

You can now create a new contact and then immediately messaging them.

Added

over 5 years ago by Matt Grofsky

To see it in action go to Workflow -> Callbacks