improved

Ytel Product Updates & Fixes💙

  • YCC Updates

  • FIXED: Campaign - Adjusted misconfigured statuses when creating a new campaign.

  • FIXED: List Mix - Added a missing dash when adding individual statuses from scratch.

  • FIXED: List Mix - Removed double space when applying to ALL Dialabale Statuses.

  • IMPROVEMENT: Reduced the delay when changing the rank of an Agent for inbound queues.

  • ADDED: The ability to pull a suppression list by campaign.

  • FIXED: Dashboard pause codes - Fixed an issue where the new UI Pause codes were no longer displaying the dashboard.

  • FIXED: List Mix - Allowed the capability to select a list.

  • IMPROVEMENT: List Mix - Removed the hover text for Dial Statuses and List.

  • IMPROVEMENT: Export Leads API - Added --ALL-- to the campaign parameter.

  • ADDED: list_info API - Added the ability to get summary information about a list.

  • IMPROVEMENT: On the API seat management, the names of the seats need were changed to Outbound -> Blended. Closer --> Inbound.

  • Other minor bug fixes we ran across

  • Leadbeam Updates

  • FIXED: Buyer Meta tags were not being assigned to a lead.

  • IMPROVEMENT: Improved the decision scheme for Weighted Random.

  • FIXED: Calls Per Hour rule was fixed.

  • ADDED: The ability to post out the "reason" when a sold call is toggled to refunded or rejected.

  • MODIFIED: Removed the report email delivery option from the UI temporarily to refactor.

  • MODIFIED: Removed the account log tab in logs.