# Ytel Documentation Documentation

> Ytel's API allows you to successfully add SMS and Voice capabilities into your application without having to be a telecommunications expert.

## Guides
- [Welcome](https://docs.ytel.com/docs/welcome.md): Effortless communication. Powerful results. Contact center software & APIs built for sales teams.
- [Dashboard](https://docs.ytel.com/docs/dashboard.md)
- [Inbox](https://docs.ytel.com/docs/inbox-1.md): Real-time communications stream
- [Contacts](https://docs.ytel.com/docs/contacts-1.md)
- [Contact Import Status](https://docs.ytel.com/docs/import.md)
- [Attributes](https://docs.ytel.com/docs/attributes.md)
- [Workflow](https://docs.ytel.com/docs/workflow.md)
- [Conference](https://docs.ytel.com/docs/conference.md)
- [RCS Templates](https://docs.ytel.com/docs/rcs-templates.md)
- [Message Templates](https://docs.ytel.com/docs/templates.md)
- [Webhooks](https://docs.ytel.com/docs/webhooks.md)
- [External Integrations](https://docs.ytel.com/docs/external-integrations.md)
- [Enrollment](https://docs.ytel.com/docs/enrollment.md)
- [Live List Agents](https://docs.ytel.com/docs/live-lists.md)
- [Dispositions](https://docs.ytel.com/docs/dispositions.md)
- [IVR Menus](https://docs.ytel.com/docs/ivr-menus.md)
- [Scripts](https://docs.ytel.com/docs/scripts.md)
- [Numbers](https://docs.ytel.com/docs/numbers-1.md)
- [Purchase](https://docs.ytel.com/docs/purchase.md)
- [Manage](https://docs.ytel.com/docs/manage.md)
- [Number Sets](https://docs.ytel.com/docs/number-sets.md)
- [Reports](https://docs.ytel.com/docs/reporting.md)
- [Usage](https://docs.ytel.com/docs/usage.md)
- [Agent Time Sheet](https://docs.ytel.com/docs/agent-time-sheet.md)
- [Agent Performance](https://docs.ytel.com/docs/agent-performance.md)
- [Agent Status Details](https://docs.ytel.com/docs/agent-status-details.md)
- [Logs](https://docs.ytel.com/docs/logs-1.md)
- [Routing Statistics](https://docs.ytel.com/docs/routing-stats.md)
- [Active Calls](https://docs.ytel.com/docs/active-calls.md)
- [Remediation](https://docs.ytel.com/docs/remediation.md)
- [Performance](https://docs.ytel.com/docs/performance.md)
- [Workflow Failures](https://docs.ytel.com/docs/workflow-failures.md)
- [Workflow Paths](https://docs.ytel.com/docs/workflow-paths.md)
- [IVR](https://docs.ytel.com/docs/ivr.md)
- [Communication](https://docs.ytel.com/docs/communication.md)
- [Call by Number Report](https://docs.ytel.com/docs/call-by-number-report.md)
- [Settings](https://docs.ytel.com/docs/settings.md)
- [Billing](https://docs.ytel.com/docs/billing-1.md)
- [Payment History](https://docs.ytel.com/docs/payment-history.md)
- [Pricing](https://docs.ytel.com/docs/pricing.md)
- [Add Funds](https://docs.ytel.com/docs/add-funds.md)
- [Payment Methods](https://docs.ytel.com/docs/payment-methods.md)
- [Notifications](https://docs.ytel.com/docs/notifications.md)
- [Monthly Recurring Charges](https://docs.ytel.com/docs/monthly-recurring-charges.md)
- [Statements](https://docs.ytel.com/docs/statements.md)
- [Accounts](https://docs.ytel.com/docs/accounts-1.md)
- [Users](https://docs.ytel.com/docs/users.md)
- [Work Groups](https://docs.ytel.com/docs/work-groups.md)
- [Business Profiles](https://docs.ytel.com/docs/business-profiles.md)
- [10DLC Brand Registry](https://docs.ytel.com/docs/10dlc-br.md)
- [10DLC Campaign Registry](https://docs.ytel.com/docs/10dlc-cr.md)
- [Toll Free Verified Sender](https://docs.ytel.com/docs/tollfree-verified-sender.md)
- [Number Reputation Enrollment](https://docs.ytel.com/docs/number-reputation-enrollment.md)
- [Transfer Presets](https://docs.ytel.com/docs/transfer-presets.md)
- [Assets](https://docs.ytel.com/docs/assets.md)
- [API Tokens](https://docs.ytel.com/docs/api-tokens.md)
- [CNAM](https://docs.ytel.com/docs/cnam.md)
- [Compliance](https://docs.ytel.com/docs/compliance.md)
- [Inbox Block Words](https://docs.ytel.com/docs/inbox-block-words.md)
- [Opt-Out Words](https://docs.ytel.com/docs/opt-out-words.md)
- [Settings](https://docs.ytel.com/docs/settings-1.md)
- [DNC Check](https://docs.ytel.com/docs/dnc-check.md)
- [DNC Management](https://docs.ytel.com/docs/dnc-management.md)
- [Compliance Data](https://docs.ytel.com/docs/compliance-data.md)
- [System Audit](https://docs.ytel.com/docs/system-audit.md)
- [DNI](https://docs.ytel.com/docs/dni.md)
- [Number Groups](https://docs.ytel.com/docs/number-groups.md)
- [Number Groups Report](https://docs.ytel.com/docs/number-groups-report.md)
- [Leads Report](https://docs.ytel.com/docs/lead-report.md)
- [Overview](https://docs.ytel.com/docs/ytel-api.md)
- [Authentication](https://docs.ytel.com/docs/authentication-2.md)
- [Voice CallXML](https://docs.ytel.com/docs/inboundxml-elements.md)
- [Getting Started Now](https://docs.ytel.com/docs/getting-started-now.md)
- [<Say>](https://docs.ytel.com/docs/say.md)
- [<Gather>](https://docs.ytel.com/docs/gather.md)
- [<Record>](https://docs.ytel.com/docs/record.md)
- [<Dial>](https://docs.ytel.com/docs/dial.md)
- [<Reject>](https://docs.ytel.com/docs/reject.md)
- [<Pause>](https://docs.ytel.com/docs/pause.md)
- [SSML Elements](https://docs.ytel.com/docs/ssml.md): Using Speech Sythesis Markup Language (SSML) you can make responses sound more like natural speech.
- [Error Codes](https://docs.ytel.com/docs/error-codes.md)
- [Webphone Widget](https://docs.ytel.com/docs/webphone-widget.md)